Heading Home At Last!

Since this began with a puff of smoke and a slow roll to the side of a Texas highway in the middle of June, we have been waiting to see our RV sitting back in the driveway and fully functional again.

It has been an expensive, lesson-filled, at times frustrating journey, but here we are, at last.

Our Orion is home.

And after the last few months, those are particularly sweet words to type.

What was supposed to be part of another summer adventure took an unexpected turn when the Orion developed serious engine trouble and eventually ended up at Beach Ford down for the count.  

There aren’t many things quite as sad as watching your RV disappear into a service lot, especially when you know the problem isn’t going to be solved quickly or inexpensively.

By the numbers: What started as an $18,000 repair quotation in Texas, swelled to a $20,000 estimate at Beach Ford. In the end, and mostly due to the dogged determination and hard work of my favorite Service Adviser, Catie with a โ€œCโ€, weโ€™ll end up at about $13,000 all in. A painful check to write, but it could have been worse and Catie worked really hard to help us. Her empathy and concern were evident from our very first meeting with her and she kept chipping away at it for us. I hope Beach Ford keeps her well compensated and providing good customer service for years to come. They have won me over as a customer. They have become the shop of record for our RV. Thank you Catie and Beach Ford for getting us back whole. Hopefully, the next time I see you, is just for an oil change.

So, this morning I headed over to Beach Ford. Tucked among the commercial trucks and other RVs, looking remarkably innocent for something that has caused this much drama and expense lately was our Orion.

Today was pickup day.

Before leaving, I did what every slightly obsessive RV owner should do after major engine work:

I opened the hood and stared at everything.

I tilted my head and squinted.

I squeezed some hoses and tapped a few things. Important things.

Does it look right?

Is anything leaking?

Is anything loose?

Do I actually know what half of these hoses do?

Yes, no, apparently no, and absolutely not.

Close enough.

I checked the oil.

Oil so clean I had to tilt the dipstick into the sun to see there was any there at all.

I kicked the tires.

Then came the moment that really mattered.

Turn the key.

Engine starts on the first bump and idles almost silently.

The Air Conditioning works.

Put it in gear.

And drive.

There is something wonderfully exciting about an RV moving under its own power again when, not very long ago, you weren’t entirely sure when that was going to happen ever.

I only had a few miles to get back home. Not a long road test, but it seemed to go very well. No check engine lights. No smoke. No rattles that werenโ€™t from the kitchen. I didnโ€™t try any jack rabbit starts or push it very hard, but everything seemed as it should be.

Most importantly, our “Slow Down and Smile” face is still riding on the back.

That seems particularly appropriate right now. We definitely slowed down and hopefully we have smiled through most of it.

Eventually you fix what needs fixing, turn the key again and see where the road goes next.

And that’s where we are.

Next comes the small repair I need to make. I think I mentioned breaking the low-hanging sewer drainpipes while putting her on the trailer. That should be cheap and easy and will be an upgrade as the gate valves need replacing anyway. She needs a little cleaning, a little organizing and weโ€™ll officially be on the road again.

I’ll be watching fluids, kicking tires, checking underneath, squinting at important things, listening for strange noises and generally behaving like someone who has recently been given his RV back after major surgery.

And barring any surprises, she won’t be sitting here for long.

There are places to go.

For a little while, Orion’s story was about getting home.

Now we get to start talking about where she’s taking us next.

Man, does that feel good.

Slow down and smile.

There is still a lot of road ahead.

AND Tomorrow the Adventure continues.


Our Trip is Over – What Questions Remain?

Image showing a broken down camper van with text overlay expressing frustration about its engine failure, asking for advice on what to do and how Ford might respond.

I want to provide a quick update on the RV engine situation and ask the Internet for some advice from those of you who may have been down this, or a similar road before. Consider this my Phone a Friend.

Our 2018 Coachmen Orion, built on a Ford Transit 350HD chassis, suffered what appears to be a catastrophic engine failure while we were traveling across country this summer. The engine has only about 48,000 miles on it, has been fully maintained and not modified or abused in any way, but because the vehicle is 8 years old, it is outside the time portion of Ford’s 60-month/60,000-mile powertrain warranty.

The RV has now been thoroughly inspected by Beach Ford here in Virginia Beach. I want to publicly thank them for the way they’ve handled this. Beach Ford and especially my service advisor Catie, have been professional, communicative, and have even found several thousand dollars in discounts to help reduce the repair cost. Unfortunately, while very much appreciated, those savings only make a small dent in what remains a very significant repair bill.

A beige and grey recreational vehicle (RV) parked on a trailer, showcasing its side view, with two windows and a front cab visible.

I’ve also opened a case with Ford Customer Care and am waiting for their decision on whether they are willing to offer any goodwill assistance and participate financially in the repair. I absolutely appreciate Beach Ford making a huge effort, but shouldn’t Ford Motor Company be stepping up here?

I’ve reached out to a well-respected,trusted, independent, and certified repair shop for a third opinion and have their quotation. It is still significant money, but more managelable.

Still, before making a financial decision of this size, I want to gather as much information as possible.

What would you do?

How Outraged should I be for an engine to die at 48,000 miles?

Should I just suck it up as the cost of having fancy toys and be grateful?

I know it doesn’t work this way in real life, but shouldn’t Ford be embarrassed to have a commerical engine that they put in ambulances and police cars blow up at 48,000 miles? Or does this happen all the time?

If you’ve experienced a catastrophic engine failure outside of warranty, but at relatively low mileage, I’d love to hear your story.

Did the manufacturer offer any goodwill assistance?

Did you simply wait for a decision, or did you keep pushing?

Did you decide it was time to involve an attorney or a consumer advocate? At what point?

Did you repair it, replace the engine, or move on from the vehicle altogether?

Looking back, is there anything you wish you had done differently?

I’m not looking to start a pile-on against Ford, I legitimately love this truck. I’m not interested in speculation or rumors. If Ford steps up and helps, I’ll be the first to say so. If they don’t, I’ll share that honestly as well.

For now, I’m simply trying to make the best decision I can with the information I have.

If you’ve been through something similar, we’d truly appreciate your advice. Sometimes the most valuable thing the internet can offer isn’t outrage…it’s experience.

I’ll continue to share updates as this story unfolds. Hopefully, the next one brings a little more clarity.

Tomorrow the adventure continues.

Close-up of the rear of a camper showcasing a smiley face sticker with the text 'slow down and smile', alongside two light fixtures

Breakdown, Beyond, Belief

The Short Road Home.

Every adventure story eventually comes down to the question, โ€œWhat happens next?โ€

A few days ago, we knew the answer. The script was written.

We would roll on, point the RV toward Palo Duro Canyon, continue west through Texas, Arizona and Nevada, spend time in California, then head back through some of our marquee National Parks  and eventually slip back into Virginia Beach with thousands of photos, stories and memories.

Instead, I am typing this update from, My Desk.

Not because I want to.

After the engine issues in Texas and the initial diagnosis that no traveler wants to hear, we found ourselves staring at an estimated repair bill that was larger than the value of many perfectly good used cars. The trip ended not at a campground or scenic overlook, or in our driveway but in the parking lot of a Ford dealership.

The RV is now on the way back home to Virginia Beach on a very expensive Uber ride of its own. The irony is not lost on me that the RV now has traveled farther this week than we did. Worth pointing out though, while $5000 does seem crazy for a tow home, note that we would have spent an additional estimated $3500 just on gasoline if we completed the trip as planned. Still hurts, but helps me justify the insanity of the expense, a little.

Since arriving home, I’ve begun the process of figuring out exactly what happened, why it happened, and what comes next.

The first step is information.

I’ve submitted requests for more details from the Texas Ford dealer that diagnosed the engine failure and the maintenance shop that performed the oil change and 50,000-mile service just days before the trip. At this stage, I’m not accusing anyone of anything. I simply want facts.

What work was performed?

What was found?

What tests were run?

What evidence supports the diagnosis?

And perhaps most importantly, could there another explanation?

Before we spend seventeen thousand dollars replacing an engine, I just want to be certain that the engine truly needs replacing. Right?

There will be additional inspections, second opinions, probably a fair amount of detective work, potential social media smear campaigns and more intrique than a spy novel. The challenge now is determining whether this is a failed engine, a failed component, a maintenance issue, bad luck, or some combination of all four.

Once the cause is determined, we can look at things like requesting consideration from Ford on repairs and rebuilding or replacing the engine for the least money.

The good news is that there is no immediate rush, now.

We’re sleeping in our own bed.

The Garden is still growing.

The Birds are still singing.

The pool is still clear.

And the National Parks aren’t going anywhere.

One of the surprising things about the last few days has been the huge number of people who have reached out with encouragement, advice, mechanic recommendations, and stories of their own travel disasters. Apparently, breaking down hundreds of miles from home is a more common travel experience than I realized.

Every adventure story worth telling has a chapter where things go sideways. Those challenges are needed for the hero’s journey to have any meaning.

They usually make for the best stories later.

As for us?

We’re already talking about the next trip.

The breakdown was frustrating.

The tow bill is painful.

The repair estimates were shocking.

But none of those things changed why we travel in the first place.

The goal was never just to reach the destination.

The goal was to live outside our daily routine.

To see new places.

To make memories.

To collect stories.

To reunite with the USA

And despite everything, we still managed to do that.

So for now, the RV sits on a flatbed trailer as we are waiting for answers.

The investigation begins.

The repair plan will come later.

And somewhere out there, all the national parks are still waiting for us.

This story isn’t over.

It’s just paused for maintenance.

Tomorrow the Adventure Continues

By The Numbers

  • 2 National Parks visited
  • 6 states traveled
  • 1,500+ miles driven
  • 1 repaired tire valve
  • 1 major engine failure
  • 1 very expensive tow home
  • Countless memories
  • Unlimited determination to finish what we started

Stay tuned.

The next chapter may involve mechanics, engines, lawyers, negotiations, and more troubleshooting than sightseeing.

But one way or another we will travel again. Bet.